We defend our professional clients against complaints brought to the Illinois Department of Financial and Professional Regulation (IDFPR) by dissatisfied patients, customers and other agencies. Our experience extends to the most serious proceedings seeking licensure suspension and revocation (matters that may be further complicated by ancillary criminal exposure) to actions involving alleged infractions for which the Department seeks restitution and fines. Depending on the nature and history of violations, the proposed fines can have a crippling impact on businesses operating with limited profit margins. We work on behalf of our professional clients to minimize the financial impact and suggest creative ways to satisfy the Department.